Delete My Account

We are sorry to see you go. If you would like to delete your account, please follow the steps below.

The methods for deleting user data vary slightly for different apps. You can choose one of these methods to delete your account.

After your account is successfully deleted, any data that can be associated with you will be deleted immediately. Other performance analysis data/error report/crash report data will be automatically deleted by the system after no more than 90 days.

StarSurvivor

You can choose one of these methods to delete your account.

1. Send a request for help email

If you would like your personal data deleted, please email [email protected] and use the subject: "Delete:User **Here is UserID**".

2. Delete you account in StarSurvivor game app.

You can delete your account in the StarSurvivor game app. Please follow the steps below:

• Open the StarSurvivor game app.
• Go to the settings page(If you are in the tutorial state, you can exit the tutorial in the pause interface and then enter the spaceship camp).
• Click on the “Delete Account” button.
• Follow the instructions to delete your account.